Bank Branch Performance Metrics

This dataset provides comprehensive performance metrics for individual bank branches, including account activity, transaction volumes, and customer feedback scores over specific reporting periods. It enables detailed analysis of operational efficiency, customer satisfaction, and issue resolution, supporting data-driven management decisions and branch benchmarking.

  • opened 10 times
  • last updated 20 Aug 2025
  • by GoMask
The brief that made it

Branch performance benchmarking and trend analysis

Sample rows

preview · 8 of 200 rows · all 19 columns
branch_idstringresolution_ratefloataddress_statestringbranch_namestringbranch_managerstringaddress_streetstringaddress_citystringaddress_postal_codestringaddress_countrystringreporting_period_startdatereporting_period_enddateaccounts_openedintegeraccounts_closedintegertotal_transactionsintegertransaction_volumefloatcustomer_feedback_countintegercustomer_satisfaction_scorefloatnet_promoter_scoreintegerissues_reported_countinteger
BR-00198.5NYDowntown FinancialSarah Martinez123 Market StNew York10001USA2024-01-012024-03-31400783265011200000.451524.9956
BR-00299CABayview BranchDavid Kim56 Bayview AveSan Francisco94105USA2024-01-012024-03-313801022892010250000.221434.8977
BR-003100ILLakeshore CenterJessica Wang789 Lakeshore BlvdChicago60611USA2024-02-012024-04-30305652312084500001064.6875
BR-00497.5LombardySunshine PlazaAndrea Rossi12 Via RomaMilan20121Italy2024-01-012024-03-3118039112802730000.12464.2786
BR-00598ONToronto MainMichael O'Leary115 King St WTorontoM5H 1J9Canada2024-01-012024-03-3117028108002665000444815
BR-006100LisboaLisboa CentralAna Pereira45 Avenida da LiberdadeLisbon1250-139Portugal2024-02-012024-04-3095165450860200243.8614
BR-00780Stockholms länStockholm SodraErik Lindberg17 Södermalms torgStockholm11645Sweden2024-01-012024-03-3186354020705000.5223.4485
BR-00826BCVancouver GranvilleJennifer Lee400 Granville StVancouverV6C 1S5Canada2024-02-012024-04-301518121212750062.2-228

What the 200 rows show

from the 200-row sample
  • 98.0median resolution_rate
  • 12address countries
  • 46address cities
  • 100median accounts_opened
  • 29median accounts_closed
  • 5,958median total_transactions
resolution_rate184 rows, in bands of 10
060120126433210821115050100resolution_rate →

Median 98.0, from 0.0 to 100.0.

address_state200 rows · top 10 of 29 values
  1. CA15
  2. Lisboa14
  3. Stockholms län13
  4. Geneva13
  5. NSW12
  6. England12
  7. NY10
  8. BC10
  9. Central10
  10. Berlin10
19 columns by typefrom the column list below
  • string 8
  • integer 6
  • float 3
  • date 2

Columns

19 columns in three groups
blueprint · 19 columns
columntypedescriptionexample
Text 8 columns
branch_idstringUnique identifier for the bank branchuniqueBR-001
branch_namestringOfficial name of the bank branchDowntown Financial
branch_managerstringFull name of the branch managerSarah Martinez
address_streetstringStreet address of the branch123 Market St
address_citystringCity where the branch is locatedNew York
address_statestringState or region of the branchNY
address_postal_codestringPostal code of the branch location10001
address_countrystringCountry where the branch is located12 countriesUSA
Numbers 9 columns
accounts_openedintegerNumber of new accounts opened during the reporting period0 or more400
accounts_closedintegerNumber of accounts closed during the reporting period0 or more78
total_transactionsintegerTotal number of transactions processed during the reporting period0 or more32650
transaction_volumefloatTotal monetary value of transactions processed during the reporting period0 or more11200000.45
customer_feedback_countintegerNumber of customer feedback submissions received during the reporting period0 or more152
customer_satisfaction_scorefloatAverage customer satisfaction score (e.g., 1-5 scale) for the reporting period1 to 54.9
net_promoter_scoreintegerNet Promoter Score (NPS) for the branch during the reporting period-100 to 100 · optional95
issues_reported_countintegerNumber of customer issues or complaints reported during the reporting period0 or more · optional6
resolution_ratefloatPercentage of reported issues resolved during the reporting period (0-100)0 to 100 · optional98.5
Dates and times 2 columns
reporting_period_startdateStart date of the reporting period for metrics2024-01-01
reporting_period_enddateEnd date of the reporting period for metrics2024-03-31

Use it for

  • median resolut…98.0184 rows

    A finance dashboard

    Resolution_rate and a breakdown of address_state. Excel, Power BI or Tableau.

  • What pattern can you find in 200 rows?

    A class exercise

    Hand out the rows and one question. Everyone works from the same 200 rows.

  • A software demo

    Believable branches with branch_name, branch_manager and address_street to fill a screen in front of a buyer.

Not quite right?

Make it yours.

Same 19 columns, your size and your rules. See 20 rows before you pay.

Preview 20 rows free

1,000 rows: $1.99 · 10,000: $12.99One-time. No subscription. All prices

This dataset200 rows19 columns
Yours1,000 rows19 columnsbranch_id: UK only

blueprint · bank-branch-performance-metrics

Behind this dataset

Same schema. As many rows as you need.

These 200 rows came out of a blueprint — 19 columns with generation rules behind each one. Open it in Data Factory to retune a column, add your own, wire in foreign keys, and run it at the size you actually need.

Rules it was built with
  • Log branch location and staff count
  • Track daily transactions
  • Include account opening and closure events
  • Flag low-performing branches
Rows
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Exports
CSV, JSON, JSONL, Parquet, SQL, Excel, TSV, XML
Licence
yours to use, including commercially
API slug
bank-branch-performance-metrics

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