Healthcare Telemedicine Usage Patterns

This dataset provides detailed records of telemedicine appointment usage, including patient demographics, provider information, technology platforms, and satisfaction outcomes. It enables healthcare organizations to analyze remote care trends, optimize digital health programs, and identify barriers to telemedicine adoption across populations.

  • last updated 20 Aug 2025
  • by GoMask
The brief that made it

Analyzing telemedicine adoption and usage patterns

Sample rows

preview · 8 of 200 rows · all 20 columns
appointment_idstringconnection_qualitystringpatient_satisfaction_scorefloatappointment_completedbooleanpatient_location_statestringpatient_idstringprovider_idstringappointment_datetimedatetimeappointment_duration_minutesintegerappointment_typestringspecialtystringpatient_ageintegerpatient_genderstringpatient_location_citystringpatient_location_postal_codestringpatient_location_countrystringplatform_usedstringdevice_typestringcancellation_reasonstringfollow_up_requiredboolean
APPT00001excellent4.7trueILPAT1001PROV012024-05-01T09:13:0052initial_consultationprimary care32femaleChicago60614USAZoomlaptopblanktrue
APPT00002good4.2trueTXPAT1002PROV022024-05-02T14:40:0037follow_upcardiology77maleHouston77005USAEpictabletblanktrue
APPT00003fairblankfalseWAPAT1003PROV032024-05-03T18:15:0012urgent_carepediatrics6femaleSeattle98109USADoxy.mesmartphonePatient unable to connectblank
APPT00004good4.6trueNYPAT1004PROV042024-05-04T10:00:0050routine_checkdermatology43maleNew York10022USAEpicdesktopblankfalse
APPT00005poorblankfalseMAPAT1005PROV052024-05-05T21:10:0016urgent_carepsychiatry14maleBoston02118USAAmwelltabletConnection dropped repeatedlyblank
APPT00006excellent4.8trueCAPAT1006PROV062024-05-06T08:30:0039follow_upgastroenterology68femaleSan Francisco94105USATeladocdesktopblanktrue
APPT00007good4.9truePAPAT1007PROV072024-05-07T15:25:0063routine_checkprimary care56femalePhiladelphia19103USAEpiclaptopblankfalse
APPT00008good4.3trueAZPAT1008PROV082024-05-08T19:47:0022otherphysical therapy71femalePhoenix85016USAMDLivetabletblanktrue

What the 200 rows show

from the 200-row sample

Fair (connection quality) stands out: mean patient_satisfaction_score is 3.3, against 4.5 for the rest.

  • 79%appointment_completed = true
  • 4.4median patient_satisfaction_score
  • 4patient genders
  • 4device types
  • 5appointment types
  • 6platform useds
Mean patient_satisfaction_score by connection_quality157 rows
0484.7excellent61 rows4.3good67 rows3.3fair29 rows
patient_satisfaction_score157 rows, in bands of 0.5
04080151024427523.55patient_satisfaction_score →

Median 4.4, from 2.2 to 5.0.

patient_location_state126 rows with a value · 74 left blank
  1. TX23
  2. CA19
  3. IL9
  4. ON8
  5. NY7
  6. AZ7
  7. FL7
  8. WA6
  9. MA6
  10. QC5
20 columns by typefrom the column list below
  • string 14
  • integer 2
  • float 1
  • datetime 1
  • boolean 2

Columns

20 columns in four groups
blueprint · 20 columns
columntypedescriptionexample
Text 14 columns
appointment_idstringUnique identifier for each telemedicine appointmentuniqueAPPT00001
patient_idstringUnique identifier for the patientPAT1001
provider_idstringUnique identifier for the healthcare provider conducting the appointmentPROV01
appointment_typestringType of telemedicine appointment (e.g., initial consultation, follow-up, urgent care)5 valuesinitial_consultation
specialtystringMedical specialty for the appointment (e.g., cardiology, dermatology, primary care)9 specialtiesprimary care
patient_genderstringGender of the patientmale · female · other · prefer_not_to_sayfemale
patient_location_citystringCity of the patient's location during the appointmentoptionalChicago
patient_location_statestringState or province of the patient's location during the appointmentoptionalIL
patient_location_postal_codestringPostal code of the patient's location during the appointmentoptional60614
patient_location_countrystringCountry of the patient's location during the appointment10 countriesUSA
platform_usedstringTelemedicine platform or software used for the appointment (e.g., Zoom, Doxy.me, Epic)6 usedsZoom
device_typestringType of device used by the patient (e.g., smartphone, tablet, desktop, laptop)smartphone · tablet · desktop · laptop · otherlaptop
connection_qualitystringQuality of the internet connection during the appointment (e.g., excellent, good, fair, poor)excellent · good · fair · poor · unknown · optionalexcellent
cancellation_reasonstringReason for appointment cancellation, if applicableoptionalPatient lost connection
Numbers 3 columns
appointment_duration_minutesintegerDuration of the telemedicine appointment in minutes1 or more52
patient_ageintegerAge of the patient at the time of appointment0 to 12032
patient_satisfaction_scorefloatPatient's satisfaction score for the appointment (0.0 to 5.0)0 to 5 · optional4.7
Dates and times 1 column
appointment_datetimedatetimeDate and time when the telemedicine appointment occurred2024-05-01T09:13:00
True or false 2 columns
appointment_completedbooleanIndicates whether the appointment was successfully completedtrue
follow_up_requiredbooleanIndicates if a follow-up appointment is recommendedoptionaltrue

Use it for

  • appointment co…79%157 of 200 rowsmean patient satisfac…4.7excell…4.3good3.3fair

    A healthcare dashboard

    The appointment_completed rate, patient_satisfaction_score by connection_quality and a breakdown of patient_location_state. Excel, Power BI or Tableau.

  • Why do the 29 fair rows have a mean patient_satisfaction_score of 3.3?

    A root-cause class exercise

    Hand out the rows and one question. The answer is in the data, not in the brief.

  • A software demo

    Believable appointments with patient_id, provider_id and appointment_datetime to fill a screen in front of a buyer.

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This dataset200 rows20 columns
Yours1,000 rows20 columnspatient_location_city: UK only

blueprint · healthcare-telemedicine-usage-patterns

Behind this dataset

Same schema. As many rows as you need.

These 200 rows came out of a blueprint — 20 columns with generation rules behind each one. Open it in Data Factory to retune a column, add your own, wire in foreign keys, and run it at the size you actually need.

Rules it was built with
  • Include appointment platform type
  • Segment by specialty
  • Track usage frequency per patient
  • Flag technical issues reported
Rows
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Exports
CSV, JSON, JSONL, Parquet, SQL, Excel, TSV, XML
Licence
yours to use, including commercially
API slug
healthcare-telemedicine-usage-patterns

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