User Feedback Text Analysis Set
This dataset contains synthetic, multi-domain user feedback entries, each labeled for sentiment, theme, and actionability to support machine learning applications in automated response systems and product improvement. It enables granular analysis of user concerns, trends, and actionable insights across different product areas, making it ideal for customer experience optimization and workflow automation.
Sample rows
preview · 8 of 200 rows · all 12 columns| feedback_idstring | actionability_labelstring | theme_labelstring | user_idstring | domainstring | sentiment_labelstring | created_atdatetime | response_statusstring | product_idstring | feedback_textstring | suggested_actionstring | response_textstring |
|---|---|---|---|---|---|---|---|---|---|---|---|
| feedKJ_2024 | actionable | feature_request | user_0001 | mobile_app | positive | 2024-03-11T15:23:08Z | in_progress | app_v4.2 | I would love to see a dark mode added to the app. It would make night usage much easier and more comfortable. | Implement a dark mode feature in the mobile app. | Thank you for your suggestion! We're evaluating the dark mode request. |
| minlen_0002 | actionable | performance | user_0002 | website | negative | 2024-03-04T08:24:13Z | completed | webshop_12 | The checkout process is slow and sometimes fails to load on my browser. | Optimize website checkout speed and fix loading issues. | We've updated the checkout module to improve speed and reliability. |
| edgeTxtA_3 | needs_clarification | support | anon_0003 | customer_service | mixed | 2024-02-27T17:41:29Z | pending | blank | Your support team was helpful, but my issue took too long to resolve. | blank | blank |
| userEdge_004 | needs_clarification | pricing | user_0004 | billing | neutral | 2024-02-17T09:15:01Z | pending | sub_2024A | Please clarify the charges on my recent invoice. I noticed an unexpected fee. | blank | blank |
| legacyU_005 | not_actionable | performance | legacy_user_005 | product | positive | 2024-03-02T11:33:27Z | completed | prodX_5 | The latest update improved battery life considerably. Well done! | blank | Thanks for your feedback! We're glad you like the update. |
| edgeLongT06 | actionable | bug_report | user_0006 | mobile_app | negative | 2024-02-22T19:08:12Z | in_progress | app_v4.2 | Every time I try to log in, the app crashes. It happened 7 times today. Please fix ASAP. | Investigate and resolve login crash in mobile app. | We're aware of the login issue and are working on a fix. |
| okSimple_007 | not_actionable | other | user_0007 | other | neutral | 2022-11-21T14:05:27Z | ignored | blank | Ok. | blank | blank |
| prodX7_008 | actionable | feature_request | user_0008 | product | positive | 2024-03-01T10:10:05Z | pending | prodX_7 | Would be great to have a customizable dashboard with widgets. | Add dashboard customization and widget support. | blank |
| nAEdge_009 | not_actionable | other | anon_0009 | other | neutral | 2023-07-19T12:31:42Z | ignored | blank | n/a | blank | blank |
| webS_010 | actionable | usability | user_0010 | website | negative | 2024-02-18T21:54:43Z | in_progress | webshop_13 | I can't find the FAQ section anymore after redesign. Please make it easier to locate. | Restore a prominent FAQ link on the website. | We're updating website navigation for better access to FAQs. |
| user_0011AB | needs_clarification | support | user_0011 | billing | neutral | 2024-02-14T13:22:17Z | pending | sub_2024B | How do I update my payment method for automatic billing? | blank | blank |
| prodX8_012 | actionable | bug_report | user_0012 | product | negative | 2024-02-26T07:29:55Z | completed | prodX_8 | There is a bug with the export feature. File format is wrong and sometimes corrupt. | Fix export file format and prevent data corruption. | Export bug has been identified and patch released. |
| Appv42_U13 | actionable | feature_request | user_0013 | mobile_app | positive | 2024-02-24T14:44:32Z | in_progress | app_v4.2 | Love the new notifications. Can you add grouping by type? | Support grouped notifications in the mobile app. | Grouping notifications is on our roadmap for the next update. |
| webSHP_014 | actionable | usability | anon_0014 | website | negative | 2024-02-13T15:20:58Z | pending | webshop_10 | The new color scheme is difficult to read for visually impaired users. | Improve color contrast and accessibility on website. | blank |
| user_0015CD | actionable | support | user_0015 | customer_service | negative | 2024-02-10T10:55:37Z | completed | blank | I had to wait 42 minutes for a response from live chat. | Reduce live chat wait times in customer service. | We're hiring more staff to reduce customer service wait times. |
| prodX6_016 | not_actionable | usability | user_0016 | product | positive | 2024-02-09T09:06:21Z | completed | prodX_6 | The product feels sturdy and well-made. Looking forward to more features. | blank | Thank you for your positive feedback! |
| A2024Edge017 | not_actionable | other | user_0017 | other | neutral | 2021-10-05T08:00:00Z | ignored | blank | blank | blank | blank |
| user_0018EF | actionable | support | user_0018 | billing | negative | 2024-02-06T18:44:22Z | in_progress | sub_2024C | Why was my subscription cancelled without notice? | Investigate unexpected subscription cancellation. | We are reviewing your subscription issue. |
| user_0019GH | not_actionable | performance | user_0019 | website | positive | 2024-02-01T16:33:11Z | completed | webshop_11 | The new homepage loads much faster now. Great job! | blank | We're pleased that you noticed our performance improvements. |
| user_0020IJ | actionable | bug_report | user_0020 | product | negative | 2024-01-29T11:21:09Z | in_progress | prodX_9 | App crashes when opening settings with Bluetooth on. | Fix crash in settings when Bluetooth is enabled. | We're working on a patch for the Bluetooth crash. |
What the 200 rows show
from the 200-row sample- 4sentiment labels
- 4response statuses
- 6domains
- string 11
- datetime 1
Columns
12 columns in two groups| column | type | description | example |
|---|---|---|---|
| Text 11 columns | |||
feedback_id | string | Unique identifier for each user feedback entryunique | feedKJ_2024 |
user_id | string | Identifier for the user who submitted the feedback (can be anonymized) | user_0001 |
domain | string | Domain or product area relevant to the feedback (e.g., mobile_app, website, customer_service)6 values | mobile_app |
feedback_text | string | Full text of the user's feedback1 to 2,000 | Ok. |
sentiment_label | string | Categorized sentiment of the feedbackpositive · neutral · negative · mixed | positive |
theme_label | string | Primary theme or topic of the feedback (e.g., usability, performance, support)7 values | feature_request |
actionability_label | string | Indicates whether the feedback is actionable and what type of action is suggestedactionable · not_actionable · needs_clarification | actionable |
suggested_action | string | Brief description of the recommended action based on feedback (if actionable)up to 256 · optional | Implement a dark mode fea… |
response_status | string | Indicates if feedback has been responded to or processedpending · in_progress · completed · ignored | in_progress |
response_text | string | Text of the automated or manual response (if any)up to 2,000 · optional | Thank you for your sugges… |
product_id | string | Identifier for the product or service referenced in the feedbackoptional | app_v4.2 |
| Dates and times 1 column | |||
created_at | datetime | Timestamp when the feedback was submitted | 2024-03-11T15:23:08Z |
Use it for
A technology dashboard
A breakdown of theme_
label. Excel, Power BI or Tableau. What pattern can you find in 200 rows?
A class exercise
Hand out the rows and one question. Everyone works from the same 200 rows.
- Feedbacks200feedKJ_2024actionab…minlen_0002actionab…edgeTxtA_3needs_cl…
A software demo
Believable feedbacks with user_
id, domain and feedback_ text to fill a screen in front of a buyer.
This dataset200 rows12 columns
Yours1,000 rows12 columns
blueprint · user-feedback-text-analysis-set
Behind this dataset
Same schema. As many rows as you need.
These 200 rows came out of a blueprint — 12 columns with generation rules behind each one. Open it in Data Factory to retune a column, add your own, wire in foreign keys, and run it at the size you actually need.
Rules it was built with
- Text samples must be realistic and varied
- Sentiment labeled as positive, neutral, negative
- Theme tags included per sample
- User demographic features anonymized
- Actionability scored per feedback
Open the blueprint in Data Factory
1 credit per row. Preview 20 rows free. Buy rows for the full run.
- Exports
- CSV, JSON, JSONL, Parquet, SQL, Excel, TSV, XML
- Licence
- yours to use, including commercially
- API slug
- user-feedback-text-analysis-set