Privacy & Data Protection

GoMask.ai Privacy Policy

Effective Date: 20th August 2025

GoMask.ai is a brand of Autonify Limited, a company registered in England. This Privacy Policy explains how we collect, use, store, and protect your information when you use our SaaS platform and related services. Protecting your data is central to our mission of enabling safe, compliant test data at scale.

1. Who We Are

GoMask.ai is operated by Autonify Limited ("GoMask", "we", "our", "us"). Registered in England, United Kingdom.

If you have questions about this policy, contact us at [email protected].

2. Scope of This Policy

This Privacy Policy applies to:

  • • Users of the GoMask.ai SaaS platform (businesses and individual developers).
  • • Visitors to our website.
  • • Users accessing support, documentation, or marketing materials.

This policy does not apply to consulting services provided by Autonify Limited under separate agreements.

3. Information We Collect

We collect the following categories of personal information:

Account & Billing Data

  • • Name
  • • Work email
  • • Phone number
  • • Job title
  • • Company name
  • • Payment details (processed via Stripe)

Platform Data

Customer-supplied datasets (including production data, if uploaded by the customer). We do not use these datasets for marketing or analytics and do not store them beyond processing.

Website & Usage Data

  • • Analytics, cookies, and tracking data via Google Analytics, HubSpot, Segment, Intercom, and Docsify.
  • • Log data, IP address, and device/browser information.

4. How We Use Your Information

We use information for the following purposes:

  • • Platform Operation: To provide, maintain, and improve GoMask services.
  • • Customer Support: To respond to queries via chat, email, or support tickets.
  • • Product Improvement: To analyse platform usage and performance.
  • • Marketing: To send updates, product news, and educational content (you may opt out at any time).
  • • Compliance & Security: To meet legal obligations and protect against fraud or misuse.

We do not use or retain customer-uploaded datasets for marketing, analytics, or product development.

5. Sharing & Third-Party Processors

We do not sell or share your personal data outside the providers listed below.

We use trusted third parties to process and store data securely:

  • • AWS, Azure, Railway.com – Hosting & infrastructure.
  • • Stripe – Payment processing.
  • • HubSpot – CRM and marketing automation.
  • • Intercom – Customer support.
  • • Docsify – Document tracking.
  • • GitHub – Code hosting and integrations.

6. Security Practices

We apply industry-standard security measures, including:

  • • Encryption at rest and in transit.
  • • Role-based access controls.
  • • Full audit logs of access and processing.
  • • Regular penetration testing and vulnerability assessments.

7. Data Retention

  • • Customer-uploaded datasets: Deleted immediately after processing, or within 30 days of account closure.
  • • Account and billing records: Retained for 6 years to comply with UK tax and accounting laws.
  • • Usage logs and analytics: Retained for up to 12 months.

8. Your Rights

Under GDPR, CCPA, and other applicable laws, you have the right to:

  • • Access the data we hold about you.
  • • Request correction or deletion of your personal data.
  • • Object to or restrict processing.
  • • Request data portability.
  • • Opt out of marketing communications at any time.

To exercise your rights, contact [email protected].

9. International Data Transfers

As a UK company, your data may be transferred and stored outside the UK/EEA. Where this occurs, we ensure safeguards are in place, such as Standard Contractual Clauses.

10. Children's Data

GoMask.ai is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date. If material changes are made, we will notify users by email or platform notice.

12. Contact Us

For privacy-related questions or requests, please contact:

Email: [email protected]

Company: Autonify Limited (trading as GoMask.ai)

Jurisdiction: England, United Kingdom