Consumer Product Safety Complaints

This dataset contains detailed records of consumer complaints regarding product safety issues, including product information, incident details, consumer demographics, and regulatory actions taken. It is ideal for identifying safety trends, supporting compliance monitoring, and informing product improvements for manufacturers and regulators.

  • last updated 21 Aug 2025
  • by GoMask
The brief that made it

Regulatory compliance monitoring and enforcement

Sample rows

preview · 8 of 200 rows · all 24 columns
complaint_idstringresolution_statusstringnumber_of_people_affectedintegerinjury_reportedbooleanconsumer_genderstringcomplaint_datedatetimeproduct_namestringproduct_categorystringmanufacturerstringmodel_numberstringpurchase_datedateincident_datedateinjury_severitystringlocation_streetstringlocation_citystringlocation_statestringlocation_postal_codestringlocation_countrystringconsumer_ageintegerconsumer_emailstringregulatory_action_takenstringresolution_datedateincident_descriptionstringresolution_detailsstring
A8J4K9L2resolved1truefemale2024-03-15T10:17:00SmartHome Thermostat X2electronicsThermSmart IncTS-X2A462024-02-022024-03-12minor271 Oakview AveChicagoIL60611USA28samantha.m@domain.cominvestigation2024-04-03Unit overheated while adjusting temperature, causing smoke and minor burns to user.Manufacturer provided replacement and improved safety instructions.
C5N1V7Q6closed1truemale2024-04-10T14:22:00Junior Basketball Hoop Setsports_equipmentPlayActivePA-JB2022024-03-152024-04-09moderate83 Willow LaneDallasTX75204USA41james.r@outlook.cominvestigation2024-04-29Hoop support collapsed during use, causing moderate injury to child’s arm.Product inspected and manufacturer issued safety recall.
Q3L8Z6R1in_progressblankfalsefemale2024-03-05T09:08:00Stainless Steel Toaster 900WkitchenwareKitchenMateKM-900S2023-12-302024-03-03none142 Main StVancouverBCV5K 0A1Canada36lucy.chan@sample.cawarningblankToaster emitted sparks and tripped circuit breaker during breakfast.blank
M9D3B7T4open1truemale2024-02-26T16:34:00Kids' Electric Scootertoysblankblank2024-01-102024-02-23minorblankLos AngelesCA90015USA32blankwarningblankScooter stopped suddenly, child fell and sustained minor bruises.blank
F7H2K8B5resolved1truefemale2024-01-19T12:10:00Outdoor Fire Pit DeluxeoutdoorGardenProGP-FPD772023-12-262024-01-17minor21 Aspen RdTorontoONM4B 1B3Canada45alisa.smith@domain.cainvestigation2024-02-09Fire pit base overheated and cracked, minor burns to foot.Manufacturer investigated and provided repair kit.
S4J9V2P3in_progressblankfalsemale2024-02-07T11:44:00Cordless Hand MixerappliancesMixMasterMM-CX72023-12-202024-02-05none614 Maple DrMiamiFL33101USA54blanknoneblankMixer stopped working mid-use, no injury but food splattered.blank
L6C7E3T8closed1truefemale2024-03-22T09:20:00Home Security Camera ProelectronicsSecureCamSC-PRO20242024-02-152024-03-17severe99 Pine StHoustonTX77002USA37erika.j@securemail.comrecall2024-04-20Camera battery overheated and melted casing, severe injury to hand.Recall issued for affected batch; consumer compensated.
V2F5S3N7resolved1truemale2024-01-30T15:50:00Ergo Office Chair 3000officeOfficeWorldOW-30002023-12-102024-01-26moderateblankAtlantaGA30308USA51robert.jones@domain.cominvestigation2024-02-18Chair wheel broke, user fell, moderate back injury.Manufacturer repaired and updated product design.

What the 200 rows show

from the 200-row sample

Resolved (resolution status) stands out: 58 of its 58 rows have injury_reported = true, against 43 of 142 for the rest.

  • 51%injury_reported = true
  • 1median number_of_people_affected
  • 2location countries
  • 4injury severities
  • 5regulatory action takens
  • 10product categories
Injury reported rate by resolution_statusinjury_reported = true
0%50%100%2%open1 of 6310%in_progr…4 of 41100%closed38 of 38100%resolved58 of 58
number_of_people_affected101 rows, in bands of 0.2
04590860000140001123number_of_people_affected →

Median 1, from 1 to 3.

consumer_gender192 rows with a value · 8 left blank
  1. male91
  2. female85
  3. other10
  4. prefer_not_to_say6
24 columns by typefrom the column list below
  • string 17
  • integer 2
  • date 3
  • datetime 1
  • boolean 1

Columns

24 columns in four groups
blueprint · 24 columns
columntypedescriptionexample
Text 17 columns
complaint_idstringUnique identifier for each consumer product safety complaintuniqueA8J4K9L2
product_namestringName of the product involved in the safety complaintSmartHome Thermostat X2
product_categorystringGeneral category of the product (e.g., electronics, toys, appliances)10 categorieselectronics
manufacturerstringManufacturer or brand of the productoptionalThermSmart Inc
model_numberstringModel number or identifier for the productoptionalTS-X2A46
incident_descriptionstringDetailed description of the safety incident or issueUnit overheated while adj…
injury_severitystringSeverity of the injury, if reported (e.g., minor, moderate, severe, fatal)none · minor · moderate · severe · fatal · optionalminor
location_streetstringStreet address where the incident occurredoptional271 Oakview Ave
location_citystringCity where the incident occurredoptionalChicago
location_statestringState or province where the incident occurredoptionalIL
location_postal_codestringPostal code of the incident locationoptional60611
location_countrystringCountry where the incident occurred2 countries · optionalUSA
consumer_genderstringGender of the consumer submitting the complaintmale · female · other · prefer_not_to_say · optionalfemale
consumer_emailstringEmail address of the consumer submitting the complaintoptionalsamantha.m@domain.com
regulatory_action_takenstringType of regulatory action taken in response to the complaint (e.g., investigation, recall, warning)none · investigation · recall · warning · other · optionalinvestigation
resolution_statusstringCurrent status of the complaint resolution (e.g., open, in_progress, closed, resolved)open · in_progress · closed · resolvedresolved
resolution_detailsstringDetails about how the complaint was resolvedoptionalManufacturer provided rep…
Numbers 2 columns
number_of_people_affectedintegerNumber of people affected by the incident1 or more · optional1
consumer_ageintegerAge of the consumer submitting the complaint0 to 120 · optional28
Dates and times 4 columns
complaint_datedatetimeDate and time when the complaint was submitted2024-03-15T10:17:00
purchase_datedateDate when the product was purchasedoptional2024-02-02
incident_datedateDate when the safety incident occurred2024-03-12
resolution_datedateDate when the complaint was resolved or closedoptional2024-04-03
True or false 1 column
injury_reportedbooleanIndicates whether an injury was reported as part of the complainttrue

Use it for

  • injury reported51%101 of 200 rowsmean number of people…1.0open1.3in_p…1.2clos…1.1reso…

    A government dashboard

    The injury_reported rate, number_of_people_affected by resolution_status and a breakdown of consumer_gender. Excel, Power BI or Tableau.

  • Why do 101 of 200 rows have injury_reported = true?

    A root-cause class exercise

    Hand out the rows and one question. The answer is in the data, not in the brief.

  • A software demo

    Believable complaints with complaint_date, product_name and product_category to fill a screen in front of a buyer.

Not quite right?

Make it yours.

Same 24 columns, your size and your rules. See 20 rows before you pay.

Preview 20 rows free

1,000 rows: $1.99 · 10,000: $12.99One-time. No subscription. All prices

This dataset200 rows24 columns
Yours1,000 rows24 columnslocation_street: UK only

blueprint · consumer-product-safety-complaints

Behind this dataset

Same schema. As many rows as you need.

These 200 rows came out of a blueprint — 24 columns with generation rules behind each one. Open it in Data Factory to retune a column, add your own, wire in foreign keys, and run it at the size you actually need.

Rules it was built with
  • Product category selected from 20 classes
  • Severity rating 1-10 per complaint
  • Complaint description max 250 chars
  • Date filed within last 3 years
Rows
Open the blueprint in Data Factory

1 credit per row. New accounts start with 25 free credits.

Exports
CSV, JSON, JSONL, Parquet, SQL, Excel, TSV, XML
Licence
yours to use, including commercially
API slug
consumer-product-safety-complaints

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