Government Digital Service Adoption Logs
This dataset provides detailed logs of digital government service adoption across departments, including user onboarding rates, feature-level utilization, reported issues, and resource allocation. It enables digital transformation leaders to monitor rollout progress, identify adoption bottlenecks, and optimize strategies for increasing citizen engagement with public services. The structured data supports trend analysis, resource planning, and targeted improvements in digital government initiatives.
Sample rows
preview · 8 of 95 rows · all 18 columns| log_idstring | resource_allocation_hoursfloat | department_namestring | department_idstring | service_idstring | service_namestring | rollout_datedate | log_datedate | onboarded_usersinteger | total_eligible_usersinteger | feature_namestring | feature_utilization_countinteger | feature_utilization_usersinteger | issues_reported_countinteger | critical_issues_countinteger | issue_summarystring | citizen_engagement_countinteger | notesstring |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A1B2C3D4-01 | 98.5 | Ministry of Health | DPT-001 | SV-1001 | e-Health Records | 2023-02-15 | 2023-03-01 | 880 | 1200 | Patient Lookup | 520 | 390 | 12 | 2 | System lag during peak hours | 340 | Initial adoption phase; training ongoing |
| E5F6G7H8-02 | 62 | Department of Education | DPT-002 | SV-1002 | Digital Classrooms | 2023-01-10 | 2023-02-05 | 430 | 600 | Assignment Submission | 290 | 210 | 8 | 1 | File upload failures | 150 | High educator adoption, students pending |
| I9J0K1L2-03 | 34.5 | Transport Authority | DPT-003 | SV-1003 | Online Permitting | 2023-03-20 | 2023-04-01 | 290 | 350 | Permit Renewal | 170 | 120 | 5 | 0 | blank | 110 | Smooth rollout, minimal training needed |
| M3N4O5P6-04 | 120 | Ministry of Finance | DPT-004 | SV-1004 | Tax Filing Portal | 2023-02-01 | 2023-02-15 | 1050 | 1300 | Form Submission | 860 | 790 | 15 | 4 | Incorrect form validation | 540 | Peak filing season |
| Q7R8S9T0-05 | 88 | Social Services | DPT-005 | SV-1005 | Benefit Applications | 2022-12-18 | 2023-01-10 | 680 | 800 | Claim Tracking | 390 | 290 | 10 | 2 | Claim status delays | 300 | Increased inquiries after holiday period |
| U1V2W3X4-06 | 105.25 | Ministry of Health | DPT-001 | SV-1001 | e-Health Records | 2023-02-15 | 2023-03-15 | 990 | 1200 | Lab Results | 430 | 310 | 9 | 1 | Delayed result uploads | 375 | Lab integration completed |
| Y5Z6A7B8-07 | 59.8 | Department of Education | DPT-002 | SV-1002 | Digital Classrooms | 2023-01-10 | 2023-02-20 | 480 | 600 | Attendance Tracker | 340 | 270 | 6 | 0 | blank | 140 | Student onboarding increased |
| C1D2E3F4-08 | 38 | Transport Authority | DPT-003 | SV-1003 | Online Permitting | 2023-03-20 | 2023-04-15 | 340 | 350 | Application Status | 190 | 150 | 7 | 1 | Status updates delayed | 120 | Majority of permits processed online |
| G5H6I7J8-09 | 132 | Ministry of Finance | DPT-004 | SV-1004 | Tax Filing Portal | 2023-02-01 | 2023-03-01 | 1160 | 1300 | Payment Integration | 900 | 820 | 17 | 3 | Payment gateway errors | 600 | Payment success rate improving |
| K9L0M1N2-10 | 90 | Social Services | DPT-005 | SV-1005 | Benefit Applications | 2022-12-18 | 2023-01-25 | 720 | 800 | Eligibility Checker | 370 | 250 | 7 | 1 | Eligibility not updating | 320 | Eligibility rules updated |
| O3P4Q5R6-11 | 110 | Ministry of Health | DPT-001 | SV-1001 | e-Health Records | 2023-02-15 | 2023-03-29 | 1040 | 1200 | Appointment Scheduler | 610 | 410 | 13 | 2 | Failed appointment confirmations | 410 | Scheduler feature under review |
| S7T8U9V0-12 | 64.5 | Department of Education | DPT-002 | SV-1002 | Digital Classrooms | 2023-01-10 | 2023-03-05 | 525 | 600 | Gradebook | 350 | 280 | 9 | 1 | Grade entry errors | 155 | Teacher feedback positive |
| W1X2Y3Z4-13 | 42 | Transport Authority | DPT-003 | SV-1003 | Online Permitting | 2023-03-20 | 2023-04-29 | 350 | 350 | Document Upload | 210 | 170 | 8 | 2 | Upload failures | 135 | All docs digital, no paper |
| A2B3C4D5-14 | 140 | Ministry of Finance | DPT-004 | SV-1004 | Tax Filing Portal | 2023-02-01 | 2023-03-15 | 1280 | 1300 | Help Desk Chat | 950 | 880 | 21 | 5 | Chatbot not responding | 680 | Chatbot improvements in progress |
| E6F7G8H9-15 | 97 | Social Services | DPT-005 | SV-1005 | Benefit Applications | 2022-12-18 | 2023-02-10 | 750 | 800 | Application Review | 410 | 310 | 8 | 2 | Review delays | 350 | Review process streamlined |
| I1J2K3L4-16 | 124.5 | Ministry of Health | DPT-001 | SV-1001 | e-Health Records | 2023-02-15 | 2023-04-10 | 1150 | 1200 | Prescription Refills | 690 | 510 | 11 | 3 | Refill reminders not sent | 465 | Pharmacy module to launch |
| M5N6O7P8-17 | 70 | Department of Education | DPT-002 | SV-1002 | Digital Classrooms | 2023-01-10 | 2023-03-20 | 570 | 600 | Discussion Forums | 400 | 300 | 10 | 2 | Forum posts missing | 180 | Forum moderation improved |
| Q1R2S3T4-18 | 44.5 | Transport Authority | DPT-003 | SV-1003 | Online Permitting | 2023-03-20 | 2023-05-01 | 350 | 350 | Fee Payment | 230 | 180 | 8 | 1 | Payment delays | 140 | Payment partners added |
| U5V6W7X8-19 | 148 | Ministry of Finance | DPT-004 | SV-1004 | Tax Filing Portal | 2023-02-01 | 2023-03-28 | 1300 | 1300 | User Dashboard | 1020 | 950 | 19 | 3 | Dashboard metrics missing | 740 | Metrics API updated |
| Y1Z2A3B4-20 | 102 | Social Services | DPT-005 | SV-1005 | Benefit Applications | 2022-12-18 | 2023-02-25 | 780 | 800 | Appeal Submission | 430 | 340 | 9 | 2 | Appeal deadlines missed | 370 | Appeal workflow automated |
What the 95 rows show
from the 95-row sample- 42.0median resource_
allocation_ hours - 10departments
- 10services
- 15service names
- 347median onboarded_
users - 350median total_
eligible_ users
Median 42.0, from 4.8 to 182.0.
- string 8
- integer 7
- float 1
- date 2
Columns
18 columns in three groups| column | type | description | example |
|---|---|---|---|
| Text 8 columns | |||
log_id | string | Unique identifier for each adoption log entryunique | A1B2C3D4-01 |
department_id | string | Unique identifier for the government department10 departments | DPT-001 |
department_name | string | Full name of the government department | Ministry of Health |
service_id | string | Unique identifier for the digital government service10 services | SV-1001 |
service_name | string | Name of the digital service being adopted | e-Health Records |
feature_name | string | Name of a tracked feature within the digital service | Patient Lookup |
issue_summary | string | Short summary of the most significant issues reported (if any)optional | File upload failures |
notes | string | Additional notes or context for this log entryoptional | Peak filing season |
| Numbers 8 columns | |||
onboarded_users | integer | Number of users onboarded to the service as of log_date0 or more | 880 |
total_eligible_users | integer | Total number of users eligible to onboard within the department0 or more | 1200 |
feature_utilization_count | integer | Number of times the feature was used during the log period0 or more | 520 |
feature_utilization_users | integer | Number of unique users who used the feature during the log period0 or more | 390 |
issues_reported_count | integer | Number of issues reported for the service during the log period0 or more | 12 |
critical_issues_count | integer | Number of critical issues reported during the log period0 or more | 2 |
resource_allocation_hours | float | Total staff hours allocated to support the service during the log period0 or more · optional | 98.5 |
citizen_engagement_count | integer | Number of citizen interactions with the service during the log period0 or more · optional | 340 |
| Dates and times 2 columns | |||
rollout_date | date | Date the digital service was rolled out to the department | 2023-02-15 |
log_date | date | Date this log entry was recorded | 2023-03-01 |
Use it for
A government dashboard
Resource_
allocation_ hours and a breakdown of department_ name. Excel, Power BI or Tableau. What pattern can you find in 95 rows?
A class exercise
Hand out the rows and one question. Everyone works from the same 95 rows.
- Logs95A1B2C3D4-0198.5E5F6G7H8-0262I9J0K1L2-0334.5
A software demo
Believable logs with department_
id, department_ name and service_ id to fill a screen in front of a buyer.
This dataset95 rows18 columns
Yours1,000 rows18 columns
blueprint · government-digital-service-adoption-logs
Behind this dataset
Same schema. As many rows as you need.
These 95 rows came out of a blueprint — 18 columns with generation rules behind each one. Open it in Data Factory to retune a column, add your own, wire in foreign keys, and run it at the size you actually need.
Rules it was built with
- Each row represents a unique government department's adoption event.
- Include service name, launch date, monthly active users, and usage rate change.
- Log any reported issues or feedback along with time to resolution.
- Departments can appear multiple times for different services or months.
- Only core digital services (not internal IT tools) are included.
Open the blueprint in Data Factory
1 credit per row. Preview 20 rows free. Buy rows for the full run.
- Exports
- CSV, JSON, JSONL, Parquet, SQL, Excel, TSV, XML
- Licence
- yours to use, including commercially
- API slug
- government-digital-service-adoption-logs