Telehealth Session Engagement Metrics
This dataset provides detailed, anonymized metrics from virtual healthcare sessions, including session timing, wait times, patient engagement actions, device usage, connection quality, and post-session feedback. It enables robust analysis of telehealth utilization, patient experience, and operational efficiency, supporting quality improvement and research in digital health delivery.
Sample rows
preview · 8 of 200 rows · all 15 columns| session_idstring | device_typestring | feedback_ratinginteger | session_completedboolean | patient_idstring | provider_idstring | session_start_timedatetime | session_end_timedatetime | session_duration_secondsinteger | patient_wait_time_secondsinteger | provider_wait_time_secondsinteger | patient_actions_countinteger | patient_actions_typesstring | connection_quality_scorefloat | feedback_commentsstring |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| S000001 | desktop | 5 | true | P1001 | DR101 | 2024-05-16T08:45:15Z | 2024-05-16T09:15:15Z | 1800 | 23 | 0 | 14 | chat,message_upload,screen_share,file_download | 0.93 | Excellent service, very helpful and professional! |
| S000002 | tablet | 4 | true | P1002 | DR102 | 2024-05-16T13:08:41Z | 2024-05-16T13:23:41Z | 900 | 0 | 0 | 7 | chat,message_upload | 0.81 | Quick and easy session, thanks! |
| S000003 | mobile | 2 | true | P1003 | DR103 | 2024-05-16T02:56:22Z | 2024-05-16T04:26:22Z | 5400 | 58 | 0 | 1 | chat | 0.35 | Long wait and some technical issues. |
| S000004 | other | blank | false | P1004 | DR104 | 2024-05-16T19:45:02Z | 2024-05-16T19:45:29Z | 27 | 2 | 1 | 0 | blank | 0.11 | blank |
| S000005 | desktop | 5 | true | P1005 | DR105 | 2024-05-16T17:15:13Z | 2024-05-16T17:55:13Z | 2400 | 0 | 0 | 11 | chat,screen_share,message_upload | 0.92 | Very smooth session. Great experience. |
| S000006 | tablet | blank | false | P1006 | DR106 | 2024-05-16T11:32:27Z | 2024-05-16T11:32:30Z | 3 | 0 | 0 | 0 | blank | 0.02 | blank |
| S000007 | desktop | 4 | true | P1007 | DR107 | 2024-05-16T21:38:48Z | 2024-05-16T22:08:48Z | 1800 | 17 | 0 | 8 | chat,screen_share | 0.85 | Everything worked well, thank you! |
| S000008 | other | blank | false | P1008 | DR108 | 2024-05-16T17:21:18Z | 2024-05-16T17:22:18Z | 60 | 29 | 0 | 0 | blank | 0.08 | blank |
| S000009 | tablet | 4 | true | P1009 | DR109 | 2024-05-16T22:12:03Z | 2024-05-16T22:27:03Z | 900 | 0 | 0 | 5 | chat,message_upload | 0.75 | Good session, resolved my issue. |
| S000010 | tablet | blank | false | P1010 | DR110 | 2024-05-16T04:10:45Z | 2024-05-16T04:11:02Z | 17 | 1 | 2 | 0 | blank | 0.19 | blank |
| S000011 | desktop | 5 | true | P1011 | DR111 | 2024-05-16T23:55:12Z | 2024-05-17T00:55:12Z | 3600 | 15 | 0 | 18 | chat,message_upload,screen_share,file_download | 0.96 | Outstanding help, everything was perfect! |
| S000012 | other | blank | false | P1012 | DR112 | 2024-05-16T10:34:17Z | 2024-05-16T10:34:30Z | 13 | 0 | 0 | 0 | blank | 0.15 | blank |
| S000013 | desktop | 5 | true | P1013 | DR113 | 2024-05-16T15:44:01Z | 2024-05-16T16:14:01Z | 1800 | 41 | 0 | 12 | chat,message_upload,screen_share | 0.87 | Very friendly provider, highly recommend. |
| S000014 | tablet | blank | false | P1014 | DR114 | 2024-05-16T06:31:24Z | 2024-05-16T06:31:24Z | 0 | 0 | 0 | 0 | blank | 0 | blank |
| S000015 | mobile | 3 | true | P1015 | DR115 | 2024-05-16T18:11:27Z | 2024-05-16T18:26:27Z | 900 | 84 | 0 | 3 | chat,message_upload | 0.59 | Session was okay but had some lag. |
| S000016 | desktop | 5 | true | P1016 | DR116 | 2024-05-16T08:00:00Z | 2024-05-16T09:00:00Z | 3600 | 0 | 0 | 20 | chat,message_upload,screen_share,file_download | 0.99 | Best online medical visit I have had. |
| S000017 | desktop | 5 | true | P1017 | DR117 | 2024-05-16T12:32:30Z | 2024-05-16T13:02:30Z | 1800 | 12 | 0 | 13 | chat,screen_share,message_upload | 0.9 | Very efficient and well organized session. |
| S000018 | tablet | blank | false | P1018 | DR118 | 2024-05-16T23:20:44Z | 2024-05-16T23:21:36Z | 52 | 6 | 0 | 0 | blank | 0.1 | blank |
| S000019 | other | blank | false | P1019 | DR119 | 2024-05-16T05:43:11Z | 2024-05-16T05:43:13Z | 2 | 0 | 0 | 0 | blank | 0.07 | blank |
| S000020 | desktop | 5 | true | P1020 | DR120 | 2024-05-16T21:00:00Z | 2024-05-16T21:40:00Z | 2400 | 2 | 0 | 15 | chat,message_upload,screen_share,file_download | 0.97 | Wonderful experience, very helpful provider. |
What the 200 rows show
from the 200-row sampleMobile (device type) stands out: mean feedback_
- 75%session_
completed = true - 5median feedback_
rating - 900median session_
duration_ seconds - 0median patient_
wait_ time_ seconds - 0median provider_
wait_ time_ seconds - 6median patient_
actions_ count
Median 5, from 1 to 5.
- string 6
- integer 5
- float 1
- datetime 2
- boolean 1
Columns
15 columns in four groups| column | type | description | example |
|---|---|---|---|
| Text 6 columns | |||
session_id | string | Unique anonymized identifier for each telehealth sessionunique | S000001 |
patient_id | string | Anonymized unique identifier for the patient participating in the session | P1001 |
provider_id | string | Anonymized unique identifier for the healthcare provider conducting the session | DR101 |
patient_actions_types | string | Comma-separated list of distinct action types performed by the patient (e.g., 'chat,message_upload,screen_share')optional | chat,message_upload |
device_type | string | Type of device used by the patient (e.g., 'desktop', 'mobile', 'tablet')desktop · mobile · tablet · other · optional | desktop |
feedback_comments | string | Optional free-text feedback provided by the patient after the sessionoptional | Excellent service, very h… |
| Numbers 6 columns | |||
session_duration_seconds | integer | Total duration of the session in seconds0 or more | 1800 |
patient_wait_time_seconds | integer | Time in seconds the patient waited before the provider joined the session0 or more | 23 |
provider_wait_time_seconds | integer | Time in seconds the provider waited for the patient to join the session0 or more · optional | 0 |
patient_actions_count | integer | Total number of tracked actions performed by the patient during the session0 or more | 14 |
connection_quality_score | float | Average connection quality score during the session (0.0 = poor, 1.0 = excellent)0 to 1 · optional | 0.93 |
feedback_rating | integer | Patient's feedback rating for the session on a scale of 1-51 to 5 · optional | 5 |
| Dates and times 2 columns | |||
session_start_time | datetime | Timestamp indicating when the telehealth session started | 2024-05-16T08:45:15Z |
session_end_time | datetime | Timestamp indicating when the telehealth session ended | 2024-05-16T09:15:15Z |
| True or false 1 column | |||
session_completed | boolean | Indicates whether the session was completed as scheduled (true) or ended prematurely (false) | true |
Use it for
A healthcare dashboard
The session_
completed rate and feedback_ rating by device_ type. Excel, Power BI or Tableau. Why do the 33 mobile rows have a mean feedback_
rating of 2.4? A root-cause class exercise
Hand out the rows and one question. The answer is in the data, not in the brief.
- Sessions200S0000015desktopS0000024tabletS000004other
A software demo
Believable sessions with patient_
id, provider_ id and session_ start_ time to fill a screen in front of a buyer.
This dataset200 rows15 columns
Yours1,000 rows15 columns
blueprint · telehealth-session-engagement-metrics
Behind this dataset
Same schema. As many rows as you need.
These 200 rows came out of a blueprint — 15 columns with generation rules behind each one. Open it in Data Factory to retune a column, add your own, wire in foreign keys, and run it at the size you actually need.
Rules it was built with
- Each session includes patient and provider IDs.
- Duration, wait time, and action counts logged.
- Patient satisfaction rating optional.
- Session type (video/voice/text) specified.
Open the blueprint in Data Factory
1 credit per row. Preview 20 rows free. Buy rows for the full run.
- Exports
- CSV, JSON, JSONL, Parquet, SQL, Excel, TSV, XML
- Licence
- yours to use, including commercially
- API slug
- telehealth-session-engagement-metrics